Unlocking Visibility: Know Your Customer, Grown Your Brand

This is a collaborated event between OKSBDC and our professional partners at Google. This training focuses on helping businesses differentiate themselves from their competitors by becoming an expert on their customers. By adopting a customer-centric approach, businesses can gain valuable visibility in their industry and become a trusted authority. The training covers topics such as market research, customer profiling, and communication strategies to ensure businesses understand their customers' needs and effectively communicate their message. In this session, you’ll learn: * The most effective and accurate ways to compile your target persona * What market research you need to conduct and know the answers to * Effective communication to increase customer loyalty and reviews Attendees will receive a copy of the presentation and have the opportunity to get their questions answered by a Google professional.

Speaker(s): Maria Elena Duron Google Expert Trainer

Co-Sponsor(s):

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Language assistance services are available for limited English proficient individuals with appropriate advance notice. Please contact OKSBDC Training Manager Cindy Ruminer by email at cindy.ruminer@oksbdc.org or call 580-745-2877. All SBDC programs and services are extended to the public on a non-discriminatory basis. “Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.”

Fee: No Cost